GTC

Welcome to accessing

‍

Introduction

These general conditions of sale (GSC) govern the contractual relationship between accessing and its customers Articles 1. to 7. govern the contractual relationship between accessing and its ambassadors for articles 7. to 8. These GTC supplement the general terms and conditions previously accepted. These GTC include the same glossary as the general terms and conditions.

‍

1. Warranty

‍
1.1 accessing offers no guarantee of service, depending as it does on the global Internet network, but also on customers' private Internet networks.

‍

2. Unfair competition

‍

2.1 The customer undertakes not to act unfairly towards its consumers (its own customers). In particular, by acting in a manner contrary to the rules of good faith, to the detriment of the consumer, creating a significant and unjustified imbalance between the rights and obligations arising from the contract.

2.2 accessing is not responsible for any dispute arising from identity theft or any other commercial dispute between two or more customers. In the event of legal action brought by a customer against one or more other customers, the dispute shall be handled by the competent local authorities, withoutaccessing being involved in any way.

‍

3. Rates

‍

3.1 All prices quoted in this document are exclusive of tax.

3.2 The default currency used by accessing to bill its services to its customersdepends on the country of residence of the establishments. These are Swiss francs for Switzerland and Liechtenstein (CHF), euros (EUR) for the euro zone, pounds sterling (GBP) for the United Kingdom, and US dollars (USD) for all other countries. The customer can change their billing currency among these three currencies.

3.3 Invoicing is as follows:

    - €0.10/CHF/US$ per day for consumer access to the following services:
information about the establishment; survey; list of menus and various information.

    - A flat rate of €1.00/CHF/£/US$ per active day, i.e., a calendar day during which theestablishment has received one or more notifications, or from the first transaction or the first reservation. This flat rate includes the number of transactions (payments, orders, or reservations) included (without taking into account the payment service provider's fees) at 20 units per day. Beyond that, each transaction is billed per accessing, at a rate of €0.02/CHF/£/US$ per unit.
‍

These rates are valid from 01.03.2021.

3.4 accessing reserves the right to modify these rates at any time, but will give at least three months' notice of any changes.

‍

4. Billing

‍
4.1 accessing invoices customersat the beginning of the month for services consumed during the previous month. All invoices are retroactive. accessing will not be involved in any recourse by a customerconcerning its invoicing, as the services have already been consumed.

4.2 accessing, through the PSP ("payment service provider"), debits the amount owed by the customer directly using one of the payment methods offered by the PSP and chosen by the customer. If, for any reason, the amount cannot be debited despite a series of three reminders within five days of the due date, accessing will block the establishment concerned.

4.3 In the event of a blockage, the customer retains access to pay the amounts due and overdue in order to reactivate theestablishment concerned.

‍

5. Information

‍

5.1 The customer authorizes accessing to send them useful information by email, such as best practices.

5.2 The customer guarantees and confirms that he/she is at least 18 years old.

‍

6. Duration

‍

6.1 This contract is concluded for an indefinite period, from the date of registration of theestablishment. This contract may be terminated at any time, for a period of one month, by either party. partiesby either partyestablishment.

6.2 In the event of an establishment being blocked for non-payment, accessing charges a €/CHF/£/US$ 15.00 blocking fee, which must be paid in addition to the balance of overdue invoices in order for theestablishment to be released.

6.3 accessing reserves the right to terminate an establishment, and consequently to terminate the contract at any time, particularly in the following cases:
    - bankruptcy of theestablishment
    - illegal activity by theestablishment
    - use of offensive, racist, or immoral terms in the name of the establishment and, more generally, in messages posted on the platform
    - closure of theestablishment by court order
    - after three months of anaccessing unpaid

6.4 Regardless of the reason for termination of the contract, accessing will send an email containing a link to access the customer to their entire sales history in the form of downloadable raw data. This link remains active for one month. At the end of this one-month period, the customer's dataestablishment concerned is permanently deleted.

6.5 A customer who wishes to delete their account must first delete all their establishments.

‍

7. Regulatory Compliance of Payment Processing Features (France)

7.1 These provisions apply to customers whose business is located in France and who use the payment collection features of myaccessing.app to record payments from individual customers, in accordance with Article 286, I-3° bis of the General Tax Code (CGI).

7.2 accessing certifies that the payment collection features of myaccessing.app meet the requirements for data integrity, security, retention, and archiving (ISCA criteria) set forth in Article 286(I)(3) bis of the General Tax Code. These features specifically guarantee: 

a chronological and tamper-proof record of all transactions with timestamps; a cryptographic mechanism to detect any subsequent modifications; the automatic generation of daily, monthly, and annual closings with running totals; data retention for a minimum of six years; and the export of data in an open format accessible to the tax authorities.

7.3 In accordance with the February 20, 2026 Finance Act for 2026 (Section 125), accessing issues, upon request, an individual certificate of compliance (form BOI-LETTRE-000242) including a section signed by accessing (section 1) and a section to be completed by the customer (section 2).

7.4 Accessing is responsible for ensuring the platform’s technical compliance with ISCA requirements. The The client is responsible for the completeness of Section 2 of the certificate, for retaining it for the legally required period, and for complying with its own tax obligations.

7.5 Accessing undertakes to maintain compliance with French legal requirements applicable to point-of-sale software and to inform its customers of any significant regulatory changes.

8. Governing Law and Jurisdiction

‍

8.1 These terms and conditions (including reservations and purchases ofitems made under these terms) are governed by the laws of the country where theestablishment, in which the itemare transferred from theestablishment to the consumer. For customers, this choice of applicable law is possible only to the extent that mandatory provisions of the law of the State where the customer is habitually resident continue to apply.

8.2 In all other cases, the place of jurisdiction is Lausanne, Vaud, Switzerland.

‍

9. Ambassadors

‍

9.1 Any person over the age of 18 who has a LinkedIn profile, a Revolut account in their name, and resides in one of the countries whereaccessing.appmay apply to become an ambassador.

9.2 The ambassador authorizes accessing to send him useful information via email, such as best practices.

9.3 Once the ambassador has pre-registered on the platform, if selected by accessing.app, receives an invitation fromaccessing.app on LinkedIn. Upon accepting this invitation, they gain access to their ambassador account with all the dedicated digital tools.

9.4 An ambassadorwho convinces a client to join the platform by signing up and creating at least one establishment, receives a commission from accessing.app 25% of the commission thataccessing receives from that client, for 12 months, starting from the date the first account for this client.

9.5 An ambassador must ensure that the customer they have convinced to sign up on accessing.apphas entered their email address, which identifies theambassador during the first two weeks of the first account created by that customer. 

9.6 accessing.app, in the event of a major malfunction of an ambassador, reserves the right to terminate the agreement with said ambassador. Any amounts owed to this ambassador will continue to be paid to him until the end of the current referrals.